We respect your Privacy
The personal data we collect regarding you comes primarily from information that you submit to us or that is otherwise captured during the course of your relationship with us. For clients, we obtain personal identification data and other personal financial information, collected via the forms and documents completed by clients in order to use the Company’s services. For employees or applicants for employment, we obtain personal data from their resume or job application form. For individuals acting as third-party service providers to Delfi Partners, we request personal data from their respective employers. We also collect personal data when we monitor or record our communications with you or through use of certain technology as detailed further below.
We can also obtain personal data from our service providers acting on our behalf, from third-parties authorised to provide us with such information, such as credit reporting bodies, other credit providers or other agencies used for running due diligence checks, on our behalf and/or from third parties who provide services to you such as your financial adviser, financial planner, dealer group, accountant or other professional adviser. Some of this information is publicly accessible and/or reliable and independent databases that we access through an authorised third-party to whom we disclose your personal data for the purpose of performing required identity verification procedures. Where you are an individual associated with a corporation or institution with whom Delfi Partners does business, your personal data will also be provided to us via that corporation or institution. Such personal data include but are not limited to personal and contact details, financial information, identification documents, information relating to political affiliations, trade union membership and/or criminal convictions.
We are not allowed to process personal data if we do not have a valid legal ground. Accordingly, we, our associated firms and/or other persons acting on our or their behalf will only process and use your personal data:
To the extent permitted by applicable law, we, our associated Firms or any other persons on our
behalf access, review, disclose, intercept, monitor and/or record (“Monitor”)
Monitoring is conducted by us using various methods, including:
Delfi Partners maintains appropriate physical, technical and procedural safeguards designed to protect any information that you provide to us from accidental or unauthorised loss, misuse, damage, modification, access or disclosure. Delfi Partners has established a global Information Security Office, which leads efforts to:
Third parties who process your personal data on our behalf are required to adhere to appropriate security standards designed to protect such information against unauthorised access, destruction or loss.
We retain personal data in an identifiable form in accordance with our records retention policy which establishes general standards and procedures regarding the retention, handling and disposition of personal data. Personal data is retained if necessary to meet legal, regulatory and business requirements. Retention periods will be extended if we are required to preserve personal data in connection with litigation, investigations and proceedings. Upon request, we and/or our Associated Firms will provide you with more information on the exact retention periods applying to your information in each case.
If there are any products or services that we believe may be of particular interest to you, we will contact you by mail, email, telephone, etc., including outside standard working hours or if you are travelling overseas. Where required by applicable law, we will request your prior consent before we use your personal data for marketing purposes. If you do not wish us to use your information for informative purposes, you may notify us at firstname.lastname@example.org any time or as directed in any informative materials we send to you. Please note that if you do not wish us to contact you for such purposes, we may need to limit the range of products and services which we will offer to you, or we may not be able to open an account for you or continue our relationship with you.
To the extent provided by applicable law and subject to exemptions thereunder, you have the right to request access to and rectification or erasure of personal data; to obtain restriction of the processing of personal data; to object to the processing of personal data; and to data portability. If we have collected personal data with your consent, please note that you have the right to withdraw this consent at any time, subject to applicable law and exemptions thereunder. If you wish to exercise any of your data protection rights or if you consider that we have processed personal data in violation of applicable law, please contact our Compliance Department. You may be required to supply a valid means of identification as a security precaution to assist us in preventing the unauthorised disclosure of your personal data. We will process your request within the time provided by applicable law. If you consider that we have processed personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with the Cyprus Data Protection Commissioner’s Office (http://www.dataprotection.gov.cy/).